This Privacy Policy explains how Dental Radicle collects, uses, and protects your personal data when you use our website at dentalradicle.com or contact us for dental services. This policy is issued in accordance with India’s Digital Personal Data Protection Act 2023 (DPDP Act).
Clinic address: 4, 2nd Main, Kuvempu Road, beside Kurool Mansion, Vignan Nagar, Bengaluru, Karnataka 560075
Phone: 081234 27488
1. Data We Collect
When you fill in our contact or appointment booking form, call us, or message us via WhatsApp, we may collect:
- Full name
- Phone number
- Email address
- The nature of your dental enquiry or appointment request
We do not collect sensitive health or medical records through our website. Clinical records are maintained separately under applicable healthcare regulations.
2. Why We Collect Your Data
We use your personal data solely to respond to your appointment request or enquiry, confirm or follow up on bookings, and send appointment reminders via your preferred channel. We do not use your data for unsolicited marketing and do not sell or share it with third parties for commercial purposes.
3. Legal Basis for Processing
Under the DPDP Act 2023, we process your personal data on the basis of your consent, which you provide when you submit our contact form or reach out to us directly. You may withdraw consent at any time by contacting us.
4. Data Retention
We retain your contact details only for as long as necessary to fulfil the purpose for which they were collected. Appointment enquiry data is typically held for up to 12 months, after which it is securely deleted unless you have become an active patient of the clinic.
5. Data Security
Our website is secured with HTTPS encryption. We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Access to form submission data is restricted to clinic staff only.
6. Your Rights
Under the DPDP Act 2023, you have the right to: access, correct, or request deletion of your personal data; withdraw consent for data processing at any time; and lodge a complaint with the Data Protection Board of India. To exercise any of these rights, please contact us using the details above.
7. Cookies
Our website may use essential cookies required for the website to function, such as form security tokens. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.
Effective date: June 2026